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866-352-4737

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From: Angry in Atlanta

I received a Robo call from Kaiser today asking me to call 1-866-3-Kaiser or 1-866-352-4737. The message said to call the number and provide my medical ID number and date of birth to receive an important message. I was sketched out so I called the number on my card. They couldn't tell me what the call was about or if the number was legit, so they transferred me to someone else. That person said the call was probably legit and couldn't understand why I wouldn't just call it back and give the info. I asked if she would oblige if Visa called her and asked her to call some strange number and put in her card number, date of birth and mother's maiden name in order to retrieve an important message.

Anyway, after going around and around, she was able to confirm that the number was a legitimate Kaiser messaging system. I ended up calling the sketchy number and it was a promo for flu shots. Seriously, why couldn't your initial robo call, have just said, "Hey, come in for a flu shot."? Why do I have to waste 40 minutes

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